What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. You can select your preferred payment method during the checkout process.

How long does it take to process and ship orders?

Orders are typically processed within [X] business days from the date of purchase. Shipping times vary based on your location and the selected shipping method. You will receive a tracking number once your order is dispatched, allowing you to monitor its progress.

Do you offer international shipping?

Yes, we offer international shipping to many countries. During the checkout process, you can select your country, and shipping costs and delivery times will be calculated accordingly.

What is your returns policy?

We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, you may return it within 30 days of the delivery date. Items must be unworn, unwashed, and in their original condition with all tags attached. For more details, please refer to our Returns Policy.

How do I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to check the status of your delivery and its estimated arrival time.

Do you offer gift wrapping services?

Currently, we do not offer gift wrapping services. However, our jackets are shipped in premium packaging, making them an excellent choice for gifts.

How can I contact your customer support team?

You can reach our customer support team by [email/phone/live chat]. Our representatives are available [insert hours or days of availability] to assist you with any questions or concerns.

Are your jackets true to size?

We provide a detailed sizing chart on each product page to help you find the perfect fit. Please refer to the sizing chart and product description for guidance. If you have any specific questions about sizing, feel free to contact our customer support team.



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